Privacy Policy

Information you provide

Permit Boost collects information you choose to provide when you request a quote, contact us, schedule an inspection or use our services. This can include your name, phone number, email address, company name, job address or ZIP code, requested service, project type and details, and messages you send us. Project coordination may also involve approved plans, permit information, inspection findings and compliance documentation.

Please provide only information relevant to your request. Our website quote form does not ask for payment-card numbers, Social Security numbers or account passwords.

Website contact forms and Google Ads Lead Forms

Our website contact forms send your submitted information to Formspree for processing and delivery to Permit Boost. If you submit a Permit Boost lead form within Google Ads, Google collects the information entered in that form and makes the lead information available to us. Fields can vary by form; review the form before submitting.

We use these inquiries to respond about the services you requested. Submitting a form does not itself book an inspection. Google and Formspree also process information under their own applicable terms and privacy policies.

How we use information

• Respond to questions, prepare quotes and discuss your project.
• Coordinate appointments, site access, inspection requirements and follow-up visits.
• Provide inspection services and prepare or communicate applicable compliance documentation.
• Maintain project correspondence and service records.
• Measure advertising results, including successful quote-form submissions, and understand which advertising generates inquiries.

We may contact you by phone, email or text in connection with your inquiry or project. You can tell us your preferred contact method or ask us to stop optional follow-up messages.

Google Ads conversion tracking and enhanced conversions

This website uses the Google tag for Google Ads conversion measurement. Google may receive technical information such as IP address, browser and device information, page URLs, ad-interaction identifiers and event information when its services load.

After a successful website quote-form submission, our conversion code can normalize and hash your email address and phone number using SHA-256 before sending those hashed values to Google for enhanced conversion measurement. Hashing changes the format of the information; it does not make it anonymous. Google can match it with information it already holds to help attribute conversions to advertising.

The website’s quote-conversion event is tied to a confirmed form submission. An ordinary page visit or a direct visit to the thank-you page does not, by itself, trigger that quote-conversion event. This policy does not represent that every phone call is recorded or tracked.

Learn more about Google’s Privacy Policy and how Google uses information from sites that use its services.

Cookies, browser storage and your choices

Google’s advertising tools may use cookies and similar technologies for measurement and related advertising functions, depending on browser and account settings. Third-party services may collect information about your activity over time and across websites under their own policies.

Our form-conversion helper uses browser session storage for a temporary submission identifier, timestamp and hashed contact values. It removes that record when consumed on the thank-you page and rejects records older than 30 minutes for conversion processing. That limit applies to this browser tracking record, not to the lead or project information held by Permit Boost or its providers.

You can block or delete cookies using your browser settings and manage Google ad preferences through My Ad Center. Browser settings may affect website or measurement features. The current website does not include a cookie-consent preference panel or custom handling for browser Do Not Track or Global Privacy Control signals. Contact us about privacy choices; nothing in this notice limits rights available under applicable law.

Third-party services and project documentation

The website uses GitHub Pages for hosting, Formspree for website form processing, and Google services for advertising measurement and externally loaded fonts. These providers may receive information needed to deliver their services. Email and telephone services also process communications sent through those channels.

For projects requiring registry documentation, relevant project and verification information is entered into CHEERS as part of the requested service. Documentation prepared for permit closeout is intended for the applicable project and building-department process.

This policy does not promise that data never reaches third parties: the processing described above is part of the website and service workflow. Contact us for clarification about the providers or disclosures relevant to your project.

Data retention

Retention depends on the type of record, the project’s status, applicable recordkeeping requirements and the systems involved. This policy does not specify a fixed deletion deadline for inquiries, emails, inspection records or registry documentation. Providers may retain records under their own terms and obligations. Contact us to ask about the retention of your information or to request deletion; some records may need to be retained to complete services or meet applicable obligations.

Security

The website and its form submission endpoint use HTTPS to protect information in transit. The enhanced-conversion helper hashes contact details before storing them in the temporary browser record or sending them to Google. These measures do not guarantee absolute security, and hashing does not replace the need to protect personal information. Please do not send passwords or unnecessary sensitive information through our forms.

Your privacy requests and rights

You can contact Permit Boost to ask about information you provided, request a correction or deletion, or change your contact preferences. We may need information to verify your identity and locate the relevant records. Please initially provide your name, contact information and a brief description of the request; do not email identity documents unless specifically needed and an appropriate method has been arranged.

Depending on the law that applies to you and to Permit Boost, rights may include access or a copy of personal information, correction, deletion, and opting out of certain sales, sharing or targeted advertising. Some laws also provide rights concerning sensitive information and protection from discriminatory treatment for exercising rights. Applicability and exceptions vary; this policy does not claim that Permit Boost meets every statutory coverage threshold or that every request requires deletion of all project records.

Policy updates and contact

Changes to this policy will be posted on this page with a revised effective date. Please review it when submitting information or if you have questions about our practices.

Permit Boost
Email: permitboost@gmail.com
Phone: 310-968-1237
Website: permitboostca.com